At Jersey Globe, we want our customers to be satisfied with their purchase. This Refund Policy explains when refunds, returns, and exchanges may be available.

Customers should carefully review product descriptions, sizing information, and order details before completing a purchase. If you have any questions about a product before ordering, please contact us and we will be happy to assist.

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Returns and Exchanges

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We accept return or exchange requests for eligible items within [insert number] days of delivery.

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To be eligible for a return or exchange, items must:

• Be unused and in original condition

• Be unworn and unwashed

• Include original packaging and tags where applicable

• Be returned with proof of purchase

Items that have been worn, washed, damaged, altered, or personalised may not be eligible for return or exchange unless required under applicable consumer protection laws.

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Incorrect or Faulty Items

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If you receive an incorrect item, a damaged product, or a product with a manufacturing fault, please contact Jersey Globe as soon as possible with your order details and supporting information.

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If the issue is confirmed to be our responsibility, we may offer a replacement, exchange, or refund where appropriate.

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Refunds

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Once your return has been received and inspected, we will notify you of the outcome. If your refund is approved, it will be processed through your original payment method.

Please allow [insert timeframe] business days for your refund to appear, depending on your payment provider.

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Original shipping costs may not be refundable unless the item received was incorrect, faulty, or otherwise required to be refunded under applicable consumer protection laws.

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Change of Mind

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Change-of-mind returns may be accepted at Jersey Globe’s discretion. Customers may be responsible for return shipping costs and any applicable fees.

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Sale Items

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Sale or discounted items may be subject to different return conditions. Any exclusions will be clearly stated at the time of purchase.

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Order Cancellations

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Orders can only be cancelled before they have been processed or shipped. Once an order has been dispatched, it cannot be cancelled and will be subject to our normal return process.

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Contact Us

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If you have any questions about refunds, returns, or exchanges, please contact Jersey Globe:

Email: info@jerseyglobe.shop
Website: jerseyglobe.shop

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Thank you for shopping with Jersey Globe.